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Guarantee And Warranty


The new semi trailer sold by Shiyun carries a one-year warranty effective from the date of shipping. 

This limited warranty does not apply to natural disasters, acts of terrorism, normal wear and tear, product failure due to lack of maintenance or cleaning, damage caused by accident, neglect, lack of or inadequate dust collection, misuse/abuse, or damage caused where repair or alterations have been made or attempted by others. 

We require that the defective item/part be returned to Shiyun with the complaint. Any Shiyun returned must be returned with the packaging in the same manner in which it was received. If a part is being returned it must have adequate packaging to ensure no damage is received during shipping. In the event the item/part is determined to be damaged due to lack of maintenance, cleaning or misuse/abuse, the customer will be responsible for the cost to replace the item/part, plus all related shipping charges. 


Pre-sale Service Professional R & D team, based on the frontier of science and technology, adhering to the concept of environmental protection to make our products constantly updated and iterative. Shiyun Vehicle can meet what production needs you to have.

After-sale Service The professional after-sales service team provides you with 24-hour online and offline services in multiple languages. No matter where you are or any problems what have you encountered, Shiyun Vehicle can solve problems for you.

1. The whole machine is guaranteed for one year, except for wearing parts.

2. Provide a full-service system from inquiry to after-sales.

3. Professional engineers provide 24/7 technical services.

4. Special spare parts reserve to ensure your semi trailer can work properly.

5. Free professional trailer operation training.

Guarantee And Warranty

Shiyun is not responsible for additional tools or modifications sold or performed on any semi trailer. Warranty may be voided upon the addition of such described tools and/or modifications, determined on a case-by-case basis. Normal user alignment, adjustment, tuning and machine settings are not covered by this warranty. 

A strict quality management system is spread throughout the entire production line. We strictly control all aspects of purchase, design, assembly, commissioning, testing, packaging and transportation.

Purchasing stage 

Strictly follow the procurement plan and procedure, strictly control the manufacturers. We directly cooperate with international imported parts manufacturers to prevent any unqualified products from appearing in the factory. 

Design stage 

Professional design and automation engineers, based on the frontier of technology focus on discovering beauty. Each semi trailer will be performed scientific calculations to realize the most reasonable industrial beauty. 

Inspection stage 

The inspection process is also an extremely important part of the whole production process, which mainly includes load, run, etc. According to the customer's order requirements to ensure the best performance of the whole semi trailer. 

Packing and delivery 

After the semi trailer passes the various tests, it enters the package delivery process. We will wipe the semi trailer and wrap the raincoat to prevent rain erosion